← Back to Twilio History
minor✓ Resolved

SMS Delivery Delays and Failures from Twilio to Orange Ivory Coast

Twilio•Thu, Jul 2, 2026, 05:40 PM
Status
resolved
Duration
20h 34m
Updates
8
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jul 3, 2026, 02:15 PM
This incident has been resolved.
monitoringFri, Jul 3, 2026, 09:07 AM
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Ivory Coast and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoringFri, Jul 3, 2026, 04:58 AM
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Ivory Coast and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringFri, Jul 3, 2026, 02:56 AM
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Ivory Coast and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Jul 3, 2026, 01:51 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Ivory Coast. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedThu, Jul 2, 2026, 09:50 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Ivory Coast. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedThu, Jul 2, 2026, 07:42 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Ivory Coast. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Jul 2, 2026, 06:40 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Ivory Coast. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, Jul 2, 2026, 05:40 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Ivory Coast. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
73d1dfea-379a-4513-b576-263f0306ac6c
External ID
s4j0qr1jrmmh
🕐 Started
Thu, Jul 2, 2026, 05:40 PM
🔄 Last Updated
Fri, Jul 3, 2026, 02:15 PM
✓ Resolved
Fri, Jul 3, 2026, 02:15 PM
MINOR
Impact Level
20h 34m
Total Duration
8
Status Updates
Affected Components
SMS, Middle East & Africa
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed