← Back to Twilio History
minor✓ Resolved

SMS Delivery Delays to Multiple Network in United States of America via Subset of Shortcodes

TwilioSat, Mar 7, 2026, 11:25 AM
Status
resolved
Duration
11h 14m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSat, Mar 7, 2026, 10:40 PM
This incident has been resolved.
monitoringSat, Mar 7, 2026, 08:41 PM
We are observing recovery in SMS delivery delays when sending messages from a subset of Twilio Short Codes to multiple networks in the United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Mar 7, 2026, 06:25 PM
Twilio customers may continue to experience SMS delivery delays and SMS delivery receipt delays from a subset of Twilio Short Codes to multiple networks in the United States of America. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingSat, Mar 7, 2026, 02:27 PM
Twilio customers may continue to experience SMS delivery delays and SMS delivery receipt delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingSat, Mar 7, 2026, 12:29 PM
Twilio customers may continue to experience SMS delivery delays and SMS delivery receipt delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Mar 7, 2026, 11:25 AM
Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
733c3b55-25f0-4481-ae8c-0b7d39834cff
External ID
c75bw9zmd403
🕐 Started
Sat, Mar 7, 2026, 11:25 AM
🔄 Last Updated
Sat, Mar 7, 2026, 10:40 PM
✓ Resolved
Sat, Mar 7, 2026, 10:40 PM
MINOR
Impact Level
11h 14m
Total Duration
5
Status Updates
Affected Components
SMS Short Code, North America
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed