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minor✓ Resolved

User Authentication Identity SNA Missing Redirects for Odido T-Mobile in Netherlands

TwilioTue, Apr 7, 2026, 11:23 PM
Status
resolved
Duration
2d 14h
Updates
13
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Apr 10, 2026, 02:15 PM
This incident has been resolved.
monitoringFri, Apr 10, 2026, 12:16 PM
We have observed a recovery in User Authentication Identity for Odido T-Mobile in the Netherlands and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringFri, Apr 10, 2026, 10:11 AM
We have observed a recovery in User Authentication Identity for Odido T-Mobile in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Apr 10, 2026, 06:47 AM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedThu, Apr 9, 2026, 07:16 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Orido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedThu, Apr 9, 2026, 06:46 AM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Orido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedWed, Apr 8, 2026, 02:46 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedWed, Apr 8, 2026, 02:44 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in Netherlands. Our team has identified the cause, and is actively working towards a resolution. We will share the next update within 16 hours, or sooner if additional information becomes available.
identifiedWed, Apr 8, 2026, 06:45 AM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedWed, Apr 8, 2026, 06:34 AM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedWed, Apr 8, 2026, 02:44 AM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedWed, Apr 8, 2026, 02:23 AM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Orido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedWed, Apr 8, 2026, 12:30 AM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Orido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Apr 7, 2026, 11:23 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
72b86b79-df83-44a8-b8ec-ae8070272394
External ID
19fgcndr5lcv
🕐 Started
Tue, Apr 7, 2026, 11:23 PM
🔄 Last Updated
Fri, Apr 10, 2026, 02:15 PM
✓ Resolved
Fri, Apr 10, 2026, 02:15 PM
MINOR
Impact Level
2d 14h
Total Duration
13
Status Updates
Affected Components
Verify Silent Network Auth
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