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minor✓ Resolved

SMS Delivery Failures from Twilio to Multiple Networks in China

Twilio•Wed, Aug 26, 2026, 07:40 PM
Status
resolved
Duration
21 minutes
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Aug 26, 2026, 08:01 PM
This incident has been resolved.
identifiedWed, Aug 26, 2026, 07:42 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in China. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Aug 26, 2026, 07:40 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in China. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
71fa49ba-b212-4048-a972-46fcf22994df
External ID
kw4ywn11q4hd
🕐 Started
Wed, Aug 26, 2026, 07:40 PM
🔄 Last Updated
Wed, Aug 26, 2026, 08:01 PM
✓ Resolved
Wed, Aug 26, 2026, 08:01 PM
MINOR
Impact Level
21 minutes
Total Duration
2
Status Updates
Affected Components
SMS, APAC
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