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minor✓ Resolved

Degraded performance affecting Jira Software and Jira Service Management

JiraFri, Sep 11, 2026, 07:46 AM
Status
resolved
Duration
53 minutes
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Sep 11, 2026, 08:40 AM
This incident has been resolved.
monitoringFri, Sep 11, 2026, 08:06 AM
A mitigation has been deployed, and we are observing recovery across Jira Software and Jira Service Management issue views and boards. Our engineering teams are closely monitoring the environment to ensure sustained stability. We will provide another update once full resolution is confirmed or within 60 minutes.
investigatingFri, Sep 11, 2026, 07:46 AM
We are investigating reports of an issue affecting Jira Software and Jira Service Management. Affected users may experience errors or delays when loading issue views and viewing boards. We are working to identify the root cause and will provide an update as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
7197d223-7ff8-4a39-baa3-2224400a6ff0
External ID
kvpmkndcdfyk
🕐 Started
Fri, Sep 11, 2026, 07:46 AM
🔄 Last Updated
Fri, Sep 11, 2026, 08:40 AM
✓ Resolved
Fri, Sep 11, 2026, 08:40 AM
MINOR
Impact Level
53 minutes
Total Duration
2
Status Updates
Affected Components
Viewing content
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