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minor✓ Resolved

Some merchants are currently unable to purchase UPS shipping labels

Shopify•Fri, Jan 30, 2026, 08:53 PM
Status
resolved
Duration
27 minutes
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jan 30, 2026, 09:20 PM
This incident has been resolved.
monitoringFri, Jan 30, 2026, 09:06 PM
This issue has been resolved and is being monitored.
investigatingFri, Jan 30, 2026, 08:53 PM
Shipping options are functional for customers at checkout; only the purchase and printing of UPS shipping labels from the admin may be affected.

📊 TECHNICAL DETAILS

Internal ID
71117668-825a-4529-aab0-0fffab7036f4
External ID
01qw0d3m3hj8
🕐 Started
Fri, Jan 30, 2026, 08:53 PM
🔄 Last Updated
Fri, Jan 30, 2026, 09:20 PM
✓ Resolved
Fri, Jan 30, 2026, 09:20 PM
MINOR
Impact Level
27 minutes
Total Duration
2
Status Updates
Affected Components
Third party services
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