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minor✓ Resolved

Link Shortening Redirect Errors on Branded Domains

Twilio•
Status
resolved
Duration
51m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
Our engineers have monitored the fix and confirmed the issue with shortened links on some branded short domains has been resolved. All services are now operating normally at this time.
monitoring
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.
investigating
We are aware of intermittent HTTP 400 errors affecting redirects for shortened links on some branded short domains. Customers may find that shortened URLs do not redirect when accessed in any browser. Our team is actively investigating and rolling out a fix. We will provide another update in one hour or as soon as more information becomes available.
investigating
We are aware of intermittent HTTP 400 errors affecting redirects for shortened links on some branded short domains. Customers may find that shortened URLs do not redirect when accessed in any browser. Our team is actively investigating and rolling out a fix. We will provide another update as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
70f7cbc9-fd38-435e-a50a-c9783f21a175
External ID
9zqqhk0bwf0f
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
51m
Total Duration
4
Status Updates
Affected Components
SMS
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