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minor✓ Resolved

Sync Core Data Orchestratration Latency Spike

TwilioWed, Feb 11, 2026, 08:57 PM
Status
resolved
Duration
1h 43m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Feb 11, 2026, 10:40 PM
This incident has been resolved.
investigatingWed, Feb 11, 2026, 09:00 PM
We are seeing an increase in latency and errors in Sync Platform which could lead to latency in receiving updates to applications using Conversations SDK, Sync SDK and Flex SDK. Our engineers are currently investigating this issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 11, 2026, 08:57 PM
We are seeing an increase in latency and errors in Sync Platform which could lead to latency in receiving updates to applications using Conversations SDK, Sync SDK and Flex SDK. Our engineers are currently investigating this issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
70dfd186-3c62-4f3d-bf7a-563983a52b54
External ID
0rk4k27zfptw
🕐 Started
Wed, Feb 11, 2026, 08:57 PM
🔄 Last Updated
Wed, Feb 11, 2026, 10:40 PM
✓ Resolved
Wed, Feb 11, 2026, 10:40 PM
MINOR
Impact Level
1h 43m
Total Duration
2
Status Updates
Affected Components
Flex Conversations
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