← Back to Twilio History
minor✓ Resolved
User Authentication Identity SNA Missing Redirects in United Kingdom
Status
resolved
Duration
3h 30m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Jul 10, 2026, 05:01 PM
This incident has been resolved.
monitoringFri, Jul 10, 2026, 02:55 PM
We have observed a recovery in User Authentication Identity SNA missing redirects in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Jul 10, 2026, 02:53 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Jul 10, 2026, 01:49 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Jul 10, 2026, 01:30 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
70759576-3fda-4d37-be70-6717101b3ab1
External ID
grfx3f4vdr09
🕐 Started
Fri, Jul 10, 2026, 01:30 PM
🔄 Last Updated
Fri, Jul 10, 2026, 05:01 PM
✓ Resolved
Fri, Jul 10, 2026, 05:01 PM
MINOR
Impact Level
3h 30m
Total Duration
4
Status Updates
Affected Components
Verify Silent Network Auth
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed