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minor✓ Resolved
SMS Delivery Delays from Twilio to Ooredoo Kuwait
Status
resolved
Duration
2d 8h
Updates
11
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedMon, Aug 31, 2026, 06:25 AM
This incident has been resolved.
monitoringSun, Aug 30, 2026, 07:58 PM
We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Kuwait and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
monitoringSun, Aug 30, 2026, 11:56 AM
We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Kuwait and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoringSun, Aug 30, 2026, 07:56 AM
We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Kuwait and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringSun, Aug 30, 2026, 05:52 AM
We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Kuwait and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Aug 29, 2026, 02:52 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedSat, Aug 29, 2026, 06:46 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedSat, Aug 29, 2026, 02:46 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedSat, Aug 29, 2026, 12:45 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Aug 28, 2026, 11:45 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Aug 28, 2026, 10:56 PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Ooredoo network subscribers in Kuwait. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Aug 28, 2026, 09:56 PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Ooredoo network subscribers in Kuwait. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
70300c8a-5244-455f-869e-1039bfb4ed40
External ID
dkhm08jprydw
🕐 Started
Fri, Aug 28, 2026, 09:56 PM
🔄 Last Updated
Mon, Aug 31, 2026, 06:25 AM
✓ Resolved
Mon, Aug 31, 2026, 06:25 AM
MINOR
Impact Level
2d 8h
Total Duration
11
Status Updates
Affected Components
SMS, Middle East & Africa
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