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minor✓ Resolved

SMS Delivery Delays to and From a Subset of Twilio Long Codes in Portugal

Twilio•Wed, Mar 11, 2026, 01:23 AM
Status
resolved
Duration
4h 51m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Mar 11, 2026, 06:15 AM
This incident has been resolved.
monitoringWed, Mar 11, 2026, 04:12 AM
We are observing recovery in SMS delivery delays to and from a subset of Twilio Long Codes in Portugal. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Mar 11, 2026, 02:24 AM
Twilio customers continue to experience SMS delivery delays to and from a subset of Twilio Long Codes in Portugal. Our team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Mar 11, 2026, 01:23 AM
Twilio customers may be experiencing SMS delivery delays to and from a subset of Twilio Long Codes in Portugal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
6f81a7a6-55ed-4a98-a6d4-665c98341cfc
External ID
qb0y7kvh71sh
🕐 Started
Wed, Mar 11, 2026, 01:23 AM
🔄 Last Updated
Wed, Mar 11, 2026, 06:15 AM
✓ Resolved
Wed, Mar 11, 2026, 06:15 AM
MINOR
Impact Level
4h 51m
Total Duration
3
Status Updates
Affected Components
SMS, Europe
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