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minor✓ Resolved

Delayed Event Webhook and Stats

SendGridFri, Jan 23, 2026, 04:58 PM
Status
resolved
Duration
18h 12m
Updates
2
Coverage
1 article

📰 RELATED ARTICLES

SendGrid incident resolved: Delayed Event Webhook and Stats
Resolved: Delayed Event Webhook and Stats
Jan 24, 2026

INCIDENT TIMELINE

✓ ResolvedSat, Jan 24, 2026, 11:10 AM
This incident has been resolved.
monitoringFri, Jan 23, 2026, 05:10 PM
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Jan 23, 2026, 04:58 PM
Starting at approximately 8:34 AM PST on January 23, our engineers began investigating an issue causing delays in engagement tracking events and Event Webhook deliveries. Some customers may experience increased latency in receiving these events. Email sending is not impacted at this time. We will provide another update within two hours, or sooner as additional information becomes available.

📊 TECHNICAL DETAILS

Internal ID
6f06c628-e558-4319-8acc-1d9dbc6a68ab
External ID
wbnbf3n7vbc4
🕐 Started
Fri, Jan 23, 2026, 04:58 PM
🔄 Last Updated
Sat, Jan 24, 2026, 11:10 AM
✓ Resolved
Sat, Jan 24, 2026, 11:10 AM
MINOR
Impact Level
18h 12m
Total Duration
2
Status Updates
Affected Components
Event WebhookStatistics
✍️
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