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minor✓ Resolved

Degraded performance of JIRA

JiraTue, Sep 1, 2026, 05:09 PM
Status
resolved
Duration
4h 31m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Sep 1, 2026, 09:40 PM
This incident has been resolved.
monitoringTue, Sep 1, 2026, 09:24 PM
The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.
identifiedTue, Sep 1, 2026, 08:33 PM
Our teams continue to work on the mitigation. We will continue to share additional updates here as more information is available.
identifiedTue, Sep 1, 2026, 06:27 PM
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience forms not working as expected. We will continue to share additional updates here as more information is available.
investigatingTue, Sep 1, 2026, 05:09 PM
We are actively investigating reports of performance degradation affecting forms functionality. We will share updates here as more information is available.

📊 TECHNICAL DETAILS

Internal ID
6edf8649-0c06-4d6b-a908-b159e45030c2
External ID
2ghgdxhpfx4l
🕐 Started
Tue, Sep 1, 2026, 05:09 PM
🔄 Last Updated
Tue, Sep 1, 2026, 09:40 PM
✓ Resolved
Tue, Sep 1, 2026, 09:40 PM
MINOR
Impact Level
4h 31m
Total Duration
4
Status Updates
Affected Components
Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
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