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minor✓ Resolved

TwiML Bins – Service Failures

Twilio•Fri, Sep 11, 2026, 01:39 PM
Status
resolved
Duration
2h 5m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Sep 11, 2026, 03:45 PM
This incident has been resolved.
monitoringFri, Sep 11, 2026, 03:03 PM
Our engineer have applied the fix and we will provide an update in 30 minutes or as soon as more information becomes available.
monitoringFri, Sep 11, 2026, 02:53 PM
Our engineers are continuning to monitor systems for recovery. We will provide another update in 1 hour or as soon as more information becomes available.
monitoringFri, Sep 11, 2026, 02:49 PM
We are continuing to monitor for any further issues.
monitoringFri, Sep 11, 2026, 02:32 PM
We are continuing to monitor for any further issues.
monitoringFri, Sep 11, 2026, 02:31 PM
A fix has been applied, and systems are recovering. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Sep 11, 2026, 01:39 PM
Beginning from 12:52 UTC and 13:54 UTC. Engineers began investigating issues regarding TwiML Bins. During this service disruption, customers may have experienced failures fetching TwiML for voice or messaging requests.

📊 TECHNICAL DETAILS

Internal ID
6ece92e5-295c-4c08-8bf9-f043356a197c
External ID
0vx51bx3b5cf
🕐 Started
Fri, Sep 11, 2026, 01:39 PM
🔄 Last Updated
Fri, Sep 11, 2026, 03:45 PM
✓ Resolved
Fri, Sep 11, 2026, 03:45 PM
MINOR
Impact Level
2h 5m
Total Duration
6
Status Updates
Affected Components
TwiML Bins
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