minor✓ Resolved

TwiML Bins – Service Failures

Twilio•2026-09-11 13:39 UTC

Status

resolved

Duration

2h 3m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-09-11 15:42 UTC

This incident has been resolved.

resolved2026-09-11 15:42 UTC

This incident has been resolved.

monitoring2026-09-11 15:03 UTC

Our engineer have applied the fix and we will provide an update in 30 minutes or as soon as more information becomes available.

monitoring2026-09-11 14:53 UTC

Our engineers are continuning to monitor systems for recovery. We will provide another update in 1 hour or as soon as more information becomes available.

monitoring2026-09-11 14:49 UTC

We are continuing to monitor for any further issues.

monitoring2026-09-11 14:32 UTC

We are continuing to monitor for any further issues.

monitoring2026-09-11 14:31 UTC

A fix has been applied, and systems are recovering. We will provide another update in 1 hour or as soon as more information becomes available.

investigating2026-09-11 13:39 UTC

Beginning from 12:52 UTC and 13:54 UTC. Engineers began investigating issues regarding TwiML Bins. During this service disruption, customers may have experienced failures fetching TwiML for voice or messaging requests.

📊 TECHNICAL DETAILS

Internal ID

6ece92e5-295c-4c08-8bf9-f043356a197c

External ID

0vx51bx3b5cf

🕐 Started

2026-09-11 13:39 UTC

🔄 Last Updated

2026-09-11 15:42 UTC

✓ Resolved

2026-09-11 15:42 UTC

MINOR

Impact Level

2h 3m

Total Duration

Status Updates

Affected Components

TwiML Bins

REQUEST COVERAGE

No article has been written for this incident yet. When 100 people request coverage, we request generation of one.

0 / 100 requests100 more needed