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minor✓ Resolved

Trello - degraded performance (investigating)

TrelloFri, May 15, 2026, 03:14 PM
Status
resolved
Duration
2h 51m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, May 15, 2026, 06:05 PM
This incident has been resolved.
monitoringFri, May 15, 2026, 05:36 PM
The team has resolved the previous issues and is now monitoring the system to ensure a full return to baseline. Search indexing is still approximately 1h delayed, but will be up to date shortly. Thank you for your patience
identifiedFri, May 15, 2026, 04:40 PM
The Trello team has identified and mitigated most of the issues with cards and comments. Users may still see delays in search indexing for short time while it catches up to realtime.
investigatingFri, May 15, 2026, 03:31 PM
Trello engineers are actively working on resolving issues that our users may be seeing around commenting on cards, deleting comments, and adding new attachments. Users may also find that recent changes to cards are not reflected in search results. We are continuing to work on it and will provide more updates within the hour.
investigatingFri, May 15, 2026, 03:14 PM
We are investigating degraded performance of some Trello features. We will provide more details within the next hour.

📊 TECHNICAL DETAILS

Internal ID
6ea174c7-473d-4ddc-80f6-f7f8b4745517
External ID
j8fyf9mml8np
🕐 Started
Fri, May 15, 2026, 03:14 PM
🔄 Last Updated
Fri, May 15, 2026, 06:05 PM
✓ Resolved
Fri, May 15, 2026, 06:05 PM
MINOR
Impact Level
2h 51m
Total Duration
4
Status Updates
Affected Components
Trello.comAPIAtlassian Support - Support PortalAtlassian Support TicketingAtlassian Support Knowledge Base
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