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minor✓ Resolved

MMS Delivery Receipt Delays between a Subset of Twilio Short Codes and Multiple Networks in United States

Twilio•Mon, Apr 20, 2026, 08:15 PM
Status
resolved
Duration
4h 4m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Apr 21, 2026, 12:20 AM
This incident has been resolved.
monitoringMon, Apr 20, 2026, 10:12 PM
We have observed a recovery in MMS Delivery Receipt Delays between a subset of Twilio Short Codes and multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Apr 20, 2026, 09:17 PM
Twilio customers may be experiencing MMS delivery receipt delays between a subset of Twilio Short Codes and network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Apr 20, 2026, 08:15 PM
Twilio customers may be experiencing MMS delivery delays between a subset of Twilio Short Codes and multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
6e17afab-e436-46bd-8f89-55a1efe0e9b6
External ID
djfv8crcy5f2
🕐 Started
Mon, Apr 20, 2026, 08:15 PM
🔄 Last Updated
Tue, Apr 21, 2026, 12:20 AM
✓ Resolved
Tue, Apr 21, 2026, 12:20 AM
MINOR
Impact Level
4h 4m
Total Duration
3
Status Updates
Affected Components
MMS Short Code, North America
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