minor✓ Resolved

API Shield JWT Validation Errors

Cloudflare•2026-10-05 10:55 UTC

Status

resolved

Duration

11h 44m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-10-05 22:40 UTC

This incident has been resolved.

monitoring2026-10-05 20:09 UTC

A fix has been implemented and we are monitoring the results.

identified2026-10-05 11:24 UTC

The issue has been identified and a fix is being implemented.

investigating2026-10-05 10:55 UTC

Cloudflare is investigating an issue affecting API Shield JWT validation for customers using symmetric keying material. Our team is actively working on restoring normal service.

📊 TECHNICAL DETAILS

Internal ID

6deec56b-251b-4809-999b-82f863349ebb

External ID

ts295zqycqn7

🕐 Started

2026-10-05 10:55 UTC

🔄 Last Updated

2026-10-05 22:40 UTC

✓ Resolved

2026-10-05 22:40 UTC

MINOR

Impact Level

11h 44m

Total Duration

Status Updates

Affected Components

API Shield

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