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major✓ Resolved

ChatGPT Work seeing elevated errors and latency

OpenAI•Mon, Aug 31, 2026, 03:04 PM
Status
resolved
Duration
5h 26m
Updates
7
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Aug 31, 2026, 08:31 PM
This incident has been resolved.
monitoringMon, Aug 31, 2026, 08:01 PM
We have applied a mitigation and are monitoring recovery.
identifiedMon, Aug 31, 2026, 07:29 PM
User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing work on implementing a mitigation.
identifiedMon, Aug 31, 2026, 05:52 PM
User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing work on implementing a mitigation.
identifiedMon, Aug 31, 2026, 05:01 PM
User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We We are continuing work on implementing a mitigation.
identifiedMon, Aug 31, 2026, 04:02 PM
User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing to work on a mitigation.
identifiedMon, Aug 31, 2026, 03:21 PM
We have identified that users are experiencing elevated errors for the impacted services. Plus users are particularly impacted, where Work mode is currently unavailable. We are working on implementing a mitigation.
identifiedMon, Aug 31, 2026, 03:04 PM
We have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.

📊 TECHNICAL DETAILS

Internal ID
6ddda70e-6366-4333-92cc-4045b11bc72f
External ID
01M1C5M4K0WC8PPT0Z175RJA1E
🕐 Started
Mon, Aug 31, 2026, 03:04 PM
🔄 Last Updated
Mon, Aug 31, 2026, 08:31 PM
✓ Resolved
Mon, Aug 31, 2026, 08:31 PM
MAJOR
Impact Level
5h 26m
Total Duration
7
Status Updates
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