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minor✓ Resolved

SMS Delivery Delays from Multiple Networks in Croatia to Twilio Long Codes

Twilio•Mon, May 4, 2026, 06:37 PM
Status
resolved
Duration
4h 7m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, May 4, 2026, 10:45 PM
This incident has been resolved.
monitoringMon, May 4, 2026, 10:05 PM
We have observed a recovery in SMS delivery from network subscribers on multiple networks in Croatia to Twilio Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, May 4, 2026, 09:28 PM
Twilio customers may be experiencing SMS delivery delays from network subscribers on multiple networks in Croatia to Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, May 4, 2026, 08:23 PM
Twilio customers may be experiencing SMS delivery delays from network subscribers on multiple networks in Croatia to Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, May 4, 2026, 07:39 PM
Twilio customers may be experiencing SMS delivery delays from network subscribers on multiple networks in Croatia to Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, May 4, 2026, 06:37 PM
Twilio customers may be experiencing SMS delivery delays from network subscribers to Twilio Croatia Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
6d40187a-2ef4-4035-abb6-f2fc3b5f16da
External ID
rl8r7s06jyp3
🕐 Started
Mon, May 4, 2026, 06:37 PM
🔄 Last Updated
Mon, May 4, 2026, 10:45 PM
✓ Resolved
Mon, May 4, 2026, 10:45 PM
MINOR
Impact Level
4h 7m
Total Duration
5
Status Updates
Affected Components
SMS, Europe
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