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none✓ Resolved

DNS Malicious Filtering Issues

AkamaiTue, Mar 10, 2026, 05:38 PM
Status
resolved
Duration
4h 22m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Mar 10, 2026, 10:00 PM
This incident has been resolved.
monitoringTue, Mar 10, 2026, 09:03 PM
We continue to work on implementing a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000y9enBCAQ. We will provide an update within the next 60 minutes.
identifiedTue, Mar 10, 2026, 08:08 PM
We continue to work on implementing a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000y9enBCAQ. We will provide an update within the next 60 minutes.
identifiedTue, Mar 10, 2026, 06:50 PM
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000y9enBCAQ. We will provide an update within the next 60 minutes.
investigatingTue, Mar 10, 2026, 06:04 PM
We are continuing to investigate this issue. We identified that the components listed on this status page were incorrectly marked when the update was created. We have now corrected this to reflect the accurately impacted components. We apologize for any confusion this may have caused. Customers and partners can find more details on Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000y9enBCAQ. We will provide an update within the next 60 minutes.
investigatingTue, Mar 10, 2026, 05:38 PM
We are investigating an emerging issue with multiple Akamai products related to DNS malicious filtering where users may encounter fully qualified domain names (FQDNs) erroneously being flagged as malicious. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

📊 TECHNICAL DETAILS

Internal ID
6cb90dc0-5314-4287-b0ab-f123d0fac172
External ID
xxxq1dmz9cfb
🕐 Started
Tue, Mar 10, 2026, 05:38 PM
🔄 Last Updated
Tue, Mar 10, 2026, 10:00 PM
✓ Resolved
Tue, Mar 10, 2026, 10:00 PM
NONE
Impact Level
4h 22m
Total Duration
5
Status Updates
Affected Components
Global Traffic Management
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