We are observing recovery in SMS delivery delays when sending messages to Liberty Mobile network subscribers in Puerto Rico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingTue, Feb 24, 2026, 05:24 AM

We are experiencing SMS delivery delays when sending messages to Liberty Mobile network subscribers in Puerto Rico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingTue, Feb 24, 2026, 04:24 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

6ca3c404-642a-4f7a-8dd2-deddf4ee140b

External ID

ksx9xfs7x289

🕐 Started

Tue, Feb 24, 2026, 04:24 AM

🔄 Last Updated

Tue, Feb 24, 2026, 08:45 AM

✓ Resolved

Tue, Feb 24, 2026, 08:45 AM

MINOR

Impact Level

4h 21m

Total Duration

Status Updates

Affected Components

SMS, Latin America

✍️

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