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minor✓ Resolved

Voice Signaling and Media traffic Affected for Interconnect (TNX) customers in US2

Twilio•
Status
resolved
Duration
3d 22h
Updates
13
Coverage
1 article

📰 RELATED ARTICLES

Twilio outage: Voice Signaling and Media traffic Affected for Interconnect (TNX) customers in US2
Twilio outage: Voice Signaling and Media traffic Affected for Interconnect (TNX) customers in US2
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INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
We have mitigated the issue that was causing impact to Voice signaling and media traffic for some Interconnect (TNX) customers in US2. We are continuing to carefully monitor recovery to ensure recovery is sustained. We expect to provide another update in 24 hours or as soon as more information becomes available.
monitoring
We have mitigated the issue that was causing impact to Voice signaling and media traffic for some Interconnect (TNX) customers in US2. We are continuing to carefully monitor recovery to ensure recovery is sustained. We expect to provide another update in 24 hours or as soon as more information becomes available.
monitoring
We have mitigated the issue that was causing impact to Voice signaling and media traffic for some Interconnect (TNX) customers in US2. We are continuing to carefully monitor recovery to ensure recovery is sustained. We expect to provide another update in 16 hours or as soon as more information becomes available.
monitoring
We have mitigated the issue that was causing impact to Voice signaling and media traffic for some Interconnect (TNX) customers in US2. We are continuing to carefully monitor recovery to ensure recovery is sustained. We expect to provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have mitigated the issue that was causing impact to Voice signaling and media traffic for some Interconnect (TNX) customers in US2. We are continuing to carefully monitor recovery to ensure recovery is sustained. We expect to provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have mitigated the issue that was causing impact to Voice signaling and media traffic for some Interconnect (TNX) customers in US2. We are continuing to carefully monitor recovery to ensure recovery is sustained. We expect to provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have mitigated the issue that was causing impact to Voice signaling and media traffic for some Interconnect (TNX) customers in US2. We are continuing to carefully monitor recovery to ensure recovery is sustained. We expect to provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have mitigated the issue that was causing impact to Voice signaling and media traffic for some Interconnect (TNX) customers in US2. We are continuing to carefully monitor recovery to ensure recovery is sustained. We expect to provide another update in 2 hours or as soon as more information becomes available.
monitoring
We have mitigated the issue that was causing impact to Voice signaling and media traffic for some Interconnect (TNX) customers in US2. We are continuing to carefully monitor recovery to ensure recovery is sustained. We expect to provide another update in 30 minutes or as soon as more information becomes available.
investigating
We are still investigating an issue that may impact Voice signaling and media traffic for Interconnect (TNX) customers in US2. We are working to deploy a fix. We expect to provide another update in 30 minutes or as soon as more information becomes available.
investigating
We continue investigating an issue that may impact Voice signaling and media traffic for Interconnect (TNX) customers in US2. We are working to deploy a fix. We expect to provide another update in 30 minutes or as soon as more information becomes available.
investigating
Our engineers have identified an issue that may impact Voice signaling and media traffic for Interconnect (TNX) customers in US2. We are working to deploy a fix. We expect to provide another update in 15 minutes or as soon as more information becomes available.
investigating
Our monitoring systems have detected a potential issue with Programable Voice Services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

📊 TECHNICAL DETAILS

Internal ID
6befdf8c-eaa5-4aa7-a1bb-17dcd422e0cd
External ID
k9d8g6nxh9f4
🕐 First reported
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
3d 22h
Total Duration
13
Status Updates
Affected Components
PSTN US2SIP Interface US2Client Web US2Client Mobile US2Elastic SIP Trunking US2
✍️
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