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major✓ Resolved

TLS Certificate Validation Errors for Clients Without SNI

Mailgun•Wed, Apr 15, 2026, 01:40 PM
Status
resolved
Duration
1h 55m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Apr 15, 2026, 03:35 PM
This incident has been resolved.
monitoringWed, Apr 15, 2026, 02:02 PM
A fix has been implemented and we are monitoring the results.
identifiedWed, Apr 15, 2026, 01:42 PM
The issue has been identified and a fix is being implemented.
investigatingWed, Apr 15, 2026, 01:40 PM
We are currently investigating an issue where customers making HTTPS requests to our API without Server Name Indication (SNI) enabled are being presented with an expired SSL/TLS certificate. This results in certificate validation failures for affected clients.

📊 TECHNICAL DETAILS

Internal ID
6bbbdbf6-5146-43c1-a841-bf77b9ac3810
External ID
wdl07xh4b6j7
🕐 Started
Wed, Apr 15, 2026, 01:40 PM
🔄 Last Updated
Wed, Apr 15, 2026, 03:35 PM
✓ Resolved
Wed, Apr 15, 2026, 03:35 PM
MAJOR
Impact Level
1h 55m
Total Duration
3
Status Updates
Affected Components
API
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