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minor✓ Resolved

Service Degradation Affecting Meeting Joins for Users with WEBRTC 2.0 feature in Amsterdam and Germany.

Zoom•Thu, Apr 16, 2026, 07:12 AM
Status
resolved
Duration
4h 28m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Apr 16, 2026, 11:40 AM
This incident has been resolved.
monitoringThu, Apr 16, 2026, 09:02 AM
The issue preventing users with WEBRTC 2.0 feature ability to join Zoom meetings in Amsterdam and Germany has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identifiedThu, Apr 16, 2026, 08:30 AM
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identifiedThu, Apr 16, 2026, 07:16 AM
We have successfully identified the root cause preventing users with WEBRTC 2.0 feature with joining meetings in Amsterdam and Germany. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigatingThu, Apr 16, 2026, 07:12 AM
We are currently investigating a service degradation affecting users with WEBRTC 2.0 feature ability to join Zoom meetings in Amsterdam and Germany. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

📊 TECHNICAL DETAILS

Internal ID
6b467afc-23b3-4e68-a494-8e47a2a9f91a
External ID
6529jcjv5v9m
🕐 Started
Thu, Apr 16, 2026, 07:12 AM
🔄 Last Updated
Thu, Apr 16, 2026, 11:40 AM
✓ Resolved
Thu, Apr 16, 2026, 11:40 AM
MINOR
Impact Level
4h 28m
Total Duration
4
Status Updates
Affected Components
Zoom Meetings
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