minor✓ Resolved

Issues with authentication across multiple services

Confluence•2025-05-26 05:19 UTC

Status

resolved

Duration

1h 9m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2025-05-26 06:27 UTC

This incident has been resolved.

resolved2025-05-26 06:27 UTC

Monitoring has indicated that users are no longer receiving the error messages caused by this issue and it should now be fully resolved.

monitoring2025-05-26 05:57 UTC

A fix for the issue causing authentication errors across multiple apps has been rolled out. We will provide further update when can confirm the issue has been fully resolved.

investigating2025-05-26 05:19 UTC

We are aware of issues relating to authentication resulting in 503 gateway error messages. Our team is investigating with urgency and will provide an update when available.

📊 TECHNICAL DETAILS

Internal ID

6b404ebe-69e7-4ecf-8a67-92f746bd005a

External ID

3vr8tzg1pvv9

🕐 Started

2025-05-26 05:19 UTC

🔄 Last Updated

2025-05-26 06:27 UTC

✓ Resolved

2025-05-26 06:27 UTC

MINOR

Impact Level

1h 9m

Total Duration

Status Updates

Affected Components

View ContentiOS AppCreate and EditAndroid AppCommentsAuthentication and User ManagementSearchAdministrationNotificationsMarketplace AppsPurchasing & LicensingSignupConfluence AutomationsCloud to Cloud Migrations - Copy Product DataServer to Cloud Migrations - Copy Product Data

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