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minor✓ Resolved
SMS Delivery Delays from a Subset of Twilio Phone Numbers to SCO Mobile Pakistan
Status
resolved
Duration
3h 24m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, May 14, 2026, 08:05 AM
This incident has been resolved.
monitoringThu, May 14, 2026, 06:15 AM
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to SCO Mobile network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, May 14, 2026, 05:42 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio to SCO Mobile network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, May 14, 2026, 04:41 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to SCO Mobile network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, May 14, 2026, 04:40 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to SCO Mobile network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
6b1583bb-4e73-428b-b95a-c8ebac19ca5d
External ID
nnhgtjs37vdy
🕐 Started
Thu, May 14, 2026, 04:40 AM
🔄 Last Updated
Thu, May 14, 2026, 08:05 AM
✓ Resolved
Thu, May 14, 2026, 08:05 AM
MINOR
Impact Level
3h 24m
Total Duration
4
Status Updates
Affected Components
SMS, APAC
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