Resolved Service Degradation

This incident has been resolved.

Resolved: On June 6th, beginning at 5:12am PDT, Okta experienced elevated CPU processing on application servers across all cells triggering automated alerts. Given the quantity of servers with increased CPU processing, customer impact was a possibility and hence the determination was made to post proactively to the [https://trust.okta.com](https://trust.okta.com) page. The increase in processing levels however was sustainable by the infrastructure and thus customer impact through the duration of the incident remained negligible. The increase in CPU processing levels ended at 5:59am PDT when an operational script, related to edge service protection, was terminated. The script has been updated to avoid a recurrence of the increase to CPU processing levels. Event Root Cause Analysis details can be found [here]( https://support.okta.com/help/Documentation/Knowledge_Article/Root-Cause-Analysis-Service-Alert-06-06-2018).