← Back to Twilio History
minor✓ Resolved
SMS Delivery Delays from Twilio to Pelephone and Ramy Levy Israel
Status
resolved
Duration
20h 15m
Updates
9
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Apr 10, 2026, 11:20 AM
This incident has been resolved.
monitoringFri, Apr 10, 2026, 09:20 AM
We have observed a recovery in SMS delivery from Twilio to Pelephone and Ramy Levy network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Apr 10, 2026, 01:15 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone and Ramy Levy network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedFri, Apr 10, 2026, 01:14 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone and Ramy Levy network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedThu, Apr 9, 2026, 09:13 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone and Ramy Levy network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedThu, Apr 9, 2026, 07:12 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone and Ramy Levy network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Apr 9, 2026, 06:11 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone and Ramy Levy network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identifiedThu, Apr 9, 2026, 04:32 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Apr 9, 2026, 03:31 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, Apr 9, 2026, 03:04 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
69fa5253-ab00-4af4-9158-c24550ef609a
External ID
5jkwm0m2nk4k
🕐 Started
Thu, Apr 9, 2026, 03:04 PM
🔄 Last Updated
Fri, Apr 10, 2026, 11:20 AM
✓ Resolved
Fri, Apr 10, 2026, 11:20 AM
MINOR
Impact Level
20h 15m
Total Duration
9
Status Updates
Affected Components
SMS, Middle East & Africa
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed