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minor✓ Resolved

Outbound Call Failure To Lycamobile In UK from a Subset Of Twilio Numbers

TwilioFri, Jan 30, 2026, 03:11 PM
Status
resolved
Duration
8h 44m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jan 30, 2026, 11:55 PM
This incident has been resolved.
monitoringFri, Jan 30, 2026, 09:53 PM
We have started seeing recovery for outbound calls to Lycamobile in UK from a subset of Twilio numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Jan 30, 2026, 06:11 PM
We are continuing to investigate the issue with outbound calls to Lycamobile in UK from a subset of Twilio numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
investigatingFri, Jan 30, 2026, 04:12 PM
We continue to observe an issue with outbound calls to Lycamobile in UK from a subset of Twilio numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Jan 30, 2026, 03:20 PM
We are observing an issue with outbound calls to Lycamobile in UK from a subset of Twilio numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Jan 30, 2026, 03:11 PM
Our monitoring systems have detected a potential issue with Call Failure To Lycamobile In UK from a Subset Of Twilio Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

📊 TECHNICAL DETAILS

Internal ID
69e79702-4459-48af-95cd-46ab099a1035
External ID
mmjz36qzjtq3
🕐 Started
Fri, Jan 30, 2026, 03:11 PM
🔄 Last Updated
Fri, Jan 30, 2026, 11:55 PM
✓ Resolved
Fri, Jan 30, 2026, 11:55 PM
MINOR
Impact Level
8h 44m
Total Duration
5
Status Updates
Affected Components
Voice, Europe
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