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minor✓ Resolved
SMS Delivery Receipt Delays from Twilio to Algar Telecom Brazil
Status
resolved
Duration
1d 6h
Updates
8
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedMon, Jun 1, 2026, 12:50 PM
This incident has been resolved.
monitoringMon, Jun 1, 2026, 10:46 AM
We have observed a recovery in SMS delivery receipts from Twilio to Algar Telecom network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSun, May 31, 2026, 10:24 PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedSun, May 31, 2026, 02:23 PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedSun, May 31, 2026, 10:23 AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedSun, May 31, 2026, 08:23 AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSun, May 31, 2026, 07:23 AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSun, May 31, 2026, 06:56 AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSun, May 31, 2026, 05:50 AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
694b4467-cb1d-40c4-96e1-cbd588595705
External ID
mpkdm0vnd7gx
🕐 Started
Sun, May 31, 2026, 05:50 AM
🔄 Last Updated
Mon, Jun 1, 2026, 12:50 PM
✓ Resolved
Mon, Jun 1, 2026, 12:50 PM
MINOR
Impact Level
1d 6h
Total Duration
8
Status Updates
Affected Components
SMS, Latin America
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