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minor✓ Resolved

SMS Delivery Delays from a Subset of Twilio Phone Numbers to Drillisch 1&1 Germany

Twilio•Tue, Aug 25, 2026, 08:02 PM
Status
resolved
Duration
3h 47m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Aug 25, 2026, 11:50 PM
This incident has been resolved.
monitoringTue, Aug 25, 2026, 09:48 PM
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Drillisch 1&1 network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Aug 25, 2026, 09:12 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Drillisch 1&1 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Aug 25, 2026, 08:11 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Drillisch 1&1 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, Aug 25, 2026, 08:02 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Drillisch 1&1 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
690990d4-9c70-4e69-8db2-bc0ddc5a086f
External ID
xk7z6n5qpbhh
🕐 Started
Tue, Aug 25, 2026, 08:02 PM
🔄 Last Updated
Tue, Aug 25, 2026, 11:50 PM
✓ Resolved
Tue, Aug 25, 2026, 11:50 PM
MINOR
Impact Level
3h 47m
Total Duration
4
Status Updates
Affected Components
SMS, Europe
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