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minor✓ Resolved
MMS Delivery Delays from a Subset of Twilio Short Codes to T-Mobile United States
Status
resolved
Duration
5h 57m
Updates
6
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, May 22, 2026, 11:00 PM
This incident has been resolved.
monitoringFri, May 22, 2026, 09:39 PM
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, May 22, 2026, 09:19 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedFri, May 22, 2026, 07:12 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, May 22, 2026, 06:12 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, May 22, 2026, 06:03 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, May 22, 2026, 05:03 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
6880d557-4e04-4049-9704-7ea52675c762
External ID
v48m5vk6jfpm
🕐 Started
Fri, May 22, 2026, 05:03 PM
🔄 Last Updated
Fri, May 22, 2026, 11:00 PM
✓ Resolved
Fri, May 22, 2026, 11:00 PM
MINOR
Impact Level
5h 57m
Total Duration
6
Status Updates
Affected Components
MMS Short Code, North America
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