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major✓ Resolved
Gradient AI Platform agents and services Accessibility
Status
resolved
Duration
5h 25m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Mar 20, 2026, 02:15 PM
This incident has been resolved.
monitoringFri, Mar 20, 2026, 02:04 PM
A fix has been implemented and services have been restored. We are continuing to monitor the system to ensure stability. We will provide further updates if needed.
identifiedFri, Mar 20, 2026, 11:05 AM
We've identified the issue and are actively working to restore the affected services. We're making steady progress and closely monitoring the situation. Further updates will be shared as they become available.
identifiedFri, Mar 20, 2026, 09:51 AM
We’ve identified the issue and are currently working on restoring the services. We’ll continue to provide updates as progress is made.
investigatingFri, Mar 20, 2026, 08:50 AM
We are currently investigating issue affecting the accessibility of agents and services on the Gradient AI Platform. Users may experience failures or unresponsiveness when attempting to use these features. Our engineering team is actively working to identify the root cause and restore full functionality. We apologize for the inconvenience and will share an update once we have more information.
📊 TECHNICAL DETAILS
Internal ID
68417576-31e2-4b18-af35-09f68dafff37
External ID
p3ybkddb3wmm
🕐 Started
Fri, Mar 20, 2026, 08:50 AM
🔄 Last Updated
Fri, Mar 20, 2026, 02:15 PM
✓ Resolved
Fri, Mar 20, 2026, 02:15 PM
MAJOR
Impact Level
5h 25m
Total Duration
4
Status Updates
Affected Components
GenAI Platform
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