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minor✓ Resolved
Voice Insights Console Dashboard Error
Status
resolved
Duration
1h 47m
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Sep 11, 2026, 06:50 PM
This incident has been resolved.
monitoringFri, Sep 11, 2026, 05:34 PM
Our engineers have implemented a fix and are continuning to monitor systems for recovery. We will provide another update in 1 hour.
investigatingFri, Sep 11, 2026, 05:02 PM
Our engineers are currently investigating an issue regarding voice insights. Twilio customers affected are temporarily unable to access the Voice Insights Console Dashboard in IE1. There is no impact to Voice Insights Console Dashboard in the US1 and AU1 regions.
📊 TECHNICAL DETAILS
Internal ID
67eab0aa-557d-4cca-8ae0-96108ebbaf9f
External ID
9m56wjrs00p8
🕐 Started
Fri, Sep 11, 2026, 05:02 PM
🔄 Last Updated
Fri, Sep 11, 2026, 06:50 PM
✓ Resolved
Fri, Sep 11, 2026, 06:50 PM
MINOR
Impact Level
1h 47m
Total Duration
2
Status Updates
Affected Components
Voice Insights IE1
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