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minor✓ Resolved

SMS Delivery Delays from Twilio Phone Numbers to Ooredoo Kuwait

Twilio•Mon, Aug 3, 2026, 04:29 PM
Status
resolved
Duration
2h 31m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Aug 3, 2026, 07:01 PM
This incident has been resolved.
monitoringMon, Aug 3, 2026, 04:47 PM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Ooredoo network subscribers in Kuwait and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Aug 3, 2026, 04:32 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, Aug 3, 2026, 04:29 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Ooredoo network subscribers in Kuwait. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
66601e57-8575-4c73-b68d-0bae365aa190
External ID
8dv5932z0wb2
🕐 Started
Mon, Aug 3, 2026, 04:29 PM
🔄 Last Updated
Mon, Aug 3, 2026, 07:01 PM
✓ Resolved
Mon, Aug 3, 2026, 07:01 PM
MINOR
Impact Level
2h 31m
Total Duration
3
Status Updates
Affected Components
SMS, Middle East & Africa
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