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minor✓ Resolved

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes and Toll Free Numbers to GTA United States

TwilioFri, Mar 6, 2026, 05:37 AM
Status
resolved
Duration
4d 2h
Updates
11
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Mar 10, 2026, 08:30 AM
This incident has been resolved.
monitoringTue, Mar 10, 2026, 06:37 AM
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes and Toll-Free Numbers to GTA network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Mar 9, 2026, 04:10 PM
We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
investigatingSun, Mar 8, 2026, 04:44 PM
We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
investigatingSat, Mar 7, 2026, 05:48 PM
We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
investigatingSat, Mar 7, 2026, 01:55 AM
We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
investigatingFri, Mar 6, 2026, 06:08 PM
We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
investigatingFri, Mar 6, 2026, 06:08 PM
We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
investigatingFri, Mar 6, 2026, 12:23 PM
We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
investigatingFri, Mar 6, 2026, 08:35 AM
We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
investigatingFri, Mar 6, 2026, 06:37 AM
We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Mar 6, 2026, 05:37 AM
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
6636719f-a2d7-4269-85e5-138f96a16aa1
External ID
fpqhf718k9kk
🕐 Started
Fri, Mar 6, 2026, 05:37 AM
🔄 Last Updated
Tue, Mar 10, 2026, 08:30 AM
✓ Resolved
Tue, Mar 10, 2026, 08:30 AM
MINOR
Impact Level
4d 2h
Total Duration
11
Status Updates
Affected Components
SMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North America
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