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minor✓ Resolved

SMS Delivery Delays to Chunghwa and FarEasTone Networks in Taiwan, Province of China

Twilio•Wed, Feb 4, 2026, 05:29 PM
Status
resolved
Duration
4h 50m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Feb 4, 2026, 10:20 PM
This incident has been resolved.
monitoringWed, Feb 4, 2026, 08:19 PM
We are observing recovery in SMS delivery delays when sending messages to Chunghwa and FarEasTone networks in Taiwan, Province of China. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 4, 2026, 06:28 PM
We continue to experience SMS delivery delays when sending messages to Chunghwa and FarEasTone networks in Taiwan, Province of China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 4, 2026, 05:29 PM
We are experiencing SMS delivery delays when sending messages to Chunghwa and FarEasTone networks in Taiwan, Province of China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
65dd8e6e-1e43-4221-a7db-4c9ef29f2841
External ID
ky55zmxchqhp
🕐 Started
Wed, Feb 4, 2026, 05:29 PM
🔄 Last Updated
Wed, Feb 4, 2026, 10:20 PM
✓ Resolved
Wed, Feb 4, 2026, 10:20 PM
MINOR
Impact Level
4h 50m
Total Duration
3
Status Updates
Affected Components
SMS, APAC
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