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minor✓ Resolved

MMS Delivery Delays from Twilio Short Codes to AT&T United States

Twilio•Mon, May 18, 2026, 10:09 PM
Status
resolved
Duration
5h 31m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, May 19, 2026, 03:40 AM
This incident has been resolved.
monitoringTue, May 19, 2026, 01:30 AM
We have observed a recovery in MMS delivery from Twilio Short Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, May 19, 2026, 01:23 AM
Twilio customers may be experiencing MMS delivery delays from Twilio Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedMon, May 18, 2026, 11:23 PM
Twilio customers may be experiencing MMS delivery delays from Twilio Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, May 18, 2026, 10:22 PM
Twilio customers may be experiencing MMS delivery delays from Twilio Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, May 18, 2026, 10:09 PM
Twilio customers may be experiencing MMS delivery delays from Twilio Short Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
655d924f-c82b-4c04-a93e-b8706daac409
External ID
plwk4wlrgf3v
🕐 Started
Mon, May 18, 2026, 10:09 PM
🔄 Last Updated
Tue, May 19, 2026, 03:40 AM
✓ Resolved
Tue, May 19, 2026, 03:40 AM
MINOR
Impact Level
5h 31m
Total Duration
5
Status Updates
Affected Components
MMS Short Code, North America
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