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major✓ Resolved

Interruption to Confluence in APSE region

Confluence•
Status
resolved
Duration
2h 47m
Updates
7
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
This incident has been resolved.
investigating
We see a full recovery in Confluence application experience in the affected AP SouthEast region now.
investigating
We have addressed an issue causing increased database load and seeing recovery of user experience. Will continue to monitor before resolving issue.
investigating
We are seeing reduced error volumes now which indicate improvement in Confluence availability. Continuing to monitor and investigate/validate root causes.
investigating
Addressed one potential cause of load in the affected region. Monitoring for results and continuing to pursue other leads.
investigating
We have an active line of investigation. Will update with results within 30 minutes.
investigating
Multiple customers in APSE region are experience failure accessing Confluence application. We are currently investigating.

📊 TECHNICAL DETAILS

Internal ID
653e5be8-3ed6-464a-af86-7cadb4328d4f
External ID
h9q3mt258bkw
🕐 Started
🔄 Last Updated
✓ Resolved
MAJOR
Impact Level
2h 47m
Total Duration
7
Status Updates
Affected Components
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