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none✓ Resolved
Spans, logs and metrics ingestion stopped
Status
resolved
Duration
21h 44m
Updates
13
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedMon, Jul 6, 2026, 10:20 PM
This incident has been resolved.
monitoringMon, Jul 6, 2026, 09:28 PM
We're still burning the last of our backlog in US and expect to be back to normal the next hour.
We're continuing to investigate the delayed ingestion in our EU region. EU API and dashboards are also affected by this incident.
monitoringMon, Jul 6, 2026, 08:29 PM
We're continuing burning our backlog in US and expect to be have it fully consumed within the next hour.
We're continuing to investigate the delayed ingestion in our EU region. EU API and dashboards are also affected by this incident.
monitoringMon, Jul 6, 2026, 07:26 PM
We're continuing burning our backlog in US and expect to be have it fully consumed in about 1 hour.
We're continuing to investigate the delayed ingestion in our EU region.
monitoringMon, Jul 6, 2026, 06:30 PM
We've taken steps to mitigate the issue in the US and we're burning our backlog and expect to be have it fully consumed in about 4 hours.
We're continuing to investigate the delayed ingestion in our EU region.
investigatingMon, Jul 6, 2026, 05:14 PM
We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
investigatingMon, Jul 6, 2026, 04:18 PM
We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
investigatingMon, Jul 6, 2026, 03:22 PM
We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
investigatingMon, Jul 6, 2026, 02:26 PM
We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
investigatingMon, Jul 6, 2026, 01:30 PM
We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
monitoringMon, Jul 6, 2026, 05:48 AM
We're still consuming the backlog and monitoring the situation.
monitoringMon, Jul 6, 2026, 02:07 AM
Backlog is being consumed and we’re still monitoring recovery
monitoringMon, Jul 6, 2026, 12:44 AM
The issue was fixed and we are now monitoring the fix
investigatingMon, Jul 6, 2026, 12:35 AM
We are investigating consumers for spans, logs and metrics are not ingested
📊 TECHNICAL DETAILS
Internal ID
65306f2e-5ad2-4045-b2ac-b5bf93792eb1
External ID
p4n5p1x5klvq
🕐 Started
Mon, Jul 6, 2026, 12:35 AM
🔄 Last Updated
Mon, Jul 6, 2026, 10:20 PM
✓ Resolved
Mon, Jul 6, 2026, 10:20 PM
NONE
Impact Level
21h 44m
Total Duration
13
Status Updates
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