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minor✓ Resolved

MMS Delivery Delays from a Subset of Twilio Short Codes to Verizon and T-Mobile United States

Twilio•Tue, Jul 28, 2026, 05:28 AM
Status
resolved
Duration
3h 2m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Jul 28, 2026, 08:31 AM
This incident has been resolved.
monitoringTue, Jul 28, 2026, 06:26 AM
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Jul 28, 2026, 05:28 AM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
652b005c-fb15-4c7d-8c14-4f032dbbafac
External ID
cz9ntrhkfw8t
🕐 Started
Tue, Jul 28, 2026, 05:28 AM
🔄 Last Updated
Tue, Jul 28, 2026, 08:31 AM
✓ Resolved
Tue, Jul 28, 2026, 08:31 AM
MINOR
Impact Level
3h 2m
Total Duration
2
Status Updates
Affected Components
MMS Short Code, North America
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