← Back to Redis Cloud History
minor✓ Resolved

LangCache Endpoint Issues in GCP us-east4 Region

Redis Cloud•
Status
resolved
Duration
2d 7h
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
Status changed to resolved
monitoring
We are concluding public updates for this incident related to a subset of LangCache deployments in the GCP us-east4 region. Our team will continue to manage any remaining remediation through follow-up processes. LangCache deployments in other regions and cloud providers remain unaffected. If you experience any issues, please contact our support team for assistance.
monitoring
We have identified the cause of the issue affecting a subset of LangCache deployments in the GCP us-east4 region and are actively monitoring progress toward full resolution. LangCache deployments in other regions and cloud providers remain unaffected. We will continue to provide updates as they become available.
investigating
We are investigating an issue affecting a subset of LangCache deployments in the GCP us-east4 region. Customers using affected LangCache caches may experience service disruptions. LangCache deployments in other regions and cloud providers are not impacted. Our team is actively investigating and will provide updates as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
649d9747-8318-4f30-b062-f6f055dae6e2
External ID
09808daa-2876-4caf-a6a5-ecd5d6588a27
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
2d 7h
Total Duration
4
Status Updates
Affected Components
LangCache
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we request generation of one.
0 / 100 requests100 more needed