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minor✓ Resolved
SMS Delivery Receipt Delays from Twilio to Malitel Mali
Status
resolved
Duration
10h 29m
Updates
6
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, Aug 27, 2026, 11:50 PM
This incident has been resolved.
monitoringThu, Aug 27, 2026, 10:11 PM
We have observed a recovery in SMS delivery receipts from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Aug 27, 2026, 06:53 PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Aug 27, 2026, 05:53 PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
monitoringThu, Aug 27, 2026, 04:31 PM
We have observed a recovery in SMS delivery receipts from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Aug 27, 2026, 02:26 PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Aug 27, 2026, 01:20 PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
639dffdd-e119-4b80-8557-810d20c5cc7b
External ID
cnp32bjt3z2v
🕐 Started
Thu, Aug 27, 2026, 01:20 PM
🔄 Last Updated
Thu, Aug 27, 2026, 11:50 PM
✓ Resolved
Thu, Aug 27, 2026, 11:50 PM
MINOR
Impact Level
10h 29m
Total Duration
6
Status Updates
Affected Components
SMS, Middle East & Africa
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