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minor✓ Resolved

SMS Delivery Delays from Network Subscribers to a Subset of Twilio Australia Phone Numbers

Twilio•Mon, Mar 23, 2026, 11:01 AM
Status
resolved
Duration
3h 4m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Mar 23, 2026, 02:05 PM
This incident has been resolved.
monitoringMon, Mar 23, 2026, 12:00 PM
We are observing recovery in SMS delivery delays when sending messages to from network subscribers to a subset of Twilio Australia Phone Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Mar 23, 2026, 11:01 AM
Twilio customers may be experiencing SMS delivery delays from network subscribers to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
636da074-9db4-4e58-a178-54b34653b7fb
External ID
j3wj6fvkvpb8
🕐 Started
Mon, Mar 23, 2026, 11:01 AM
🔄 Last Updated
Mon, Mar 23, 2026, 02:05 PM
✓ Resolved
Mon, Mar 23, 2026, 02:05 PM
MINOR
Impact Level
3h 4m
Total Duration
2
Status Updates
Affected Components
SMS, APAC
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