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minor✓ Resolved

SMS and MMS Delivery Failures from Twilio to T-Mobile United States

Twilio•Sun, Mar 8, 2026, 08:03 PM
Status
resolved
Duration
2h 46m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSun, Mar 8, 2026, 10:50 PM
This incident has been resolved.
monitoringSun, Mar 8, 2026, 09:20 PM
We have observed a recovery in SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSun, Mar 8, 2026, 08:34 PM
Twilio customers may be experiencing SMS and MMS delivery failures from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSun, Mar 8, 2026, 08:04 PM
Twilio customers may be experiencing SMS and MMS delivery failures from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSun, Mar 8, 2026, 08:03 PM
Twilio customers may be experiencing SMS and MMS delivery failures from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
6350a8d6-2c89-420c-96f4-96987f8f9486
External ID
tl8p8rgmqfr6
🕐 Started
Sun, Mar 8, 2026, 08:03 PM
🔄 Last Updated
Sun, Mar 8, 2026, 10:50 PM
✓ Resolved
Sun, Mar 8, 2026, 10:50 PM
MINOR
Impact Level
2h 46m
Total Duration
4
Status Updates
Affected Components
SMS Long Code, North AmericaSMS Long Code, North AmericaMMS Long Code, North AmericaMMS Long Code, North America
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