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minor✓ Resolved

SMS Delivery Delays from Twilio Phone Numbers to Telefonica Venezuela

Twilio•Wed, Jun 24, 2026, 11:05 PM
Status
resolved
Duration
7h 44m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Jun 25, 2026, 06:50 AM
This incident has been resolved.
monitoringThu, Jun 25, 2026, 06:36 AM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Telefonica network subscribers in Venezuela and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringThu, Jun 25, 2026, 04:36 AM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Telefonica network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Jun 25, 2026, 02:13 AM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Telefonica network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedThu, Jun 25, 2026, 12:13 AM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Telefonica network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Jun 24, 2026, 11:12 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Telefonica network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Jun 24, 2026, 11:05 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Telefonica network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
624f5fcf-a56e-4ba9-9453-e481e7833ade
External ID
blnckqklsvby
🕐 Started
Wed, Jun 24, 2026, 11:05 PM
🔄 Last Updated
Thu, Jun 25, 2026, 06:50 AM
✓ Resolved
Thu, Jun 25, 2026, 06:50 AM
MINOR
Impact Level
7h 44m
Total Duration
6
Status Updates
Affected Components
SMS, Latin America
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