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minor✓ Resolved

SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States

TwilioWed, Sep 2, 2026, 11:13 AM
Status
resolved
Duration
3h 12m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Sep 2, 2026, 02:25 PM
This incident has been resolved.
monitoringWed, Sep 2, 2026, 12:20 PM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Sep 2, 2026, 11:13 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
618aa16a-6582-4ebb-8257-17bc6a681dd5
External ID
tfg3z047wjky
🕐 Started
Wed, Sep 2, 2026, 11:13 AM
🔄 Last Updated
Wed, Sep 2, 2026, 02:25 PM
✓ Resolved
Wed, Sep 2, 2026, 02:25 PM
MINOR
Impact Level
3h 12m
Total Duration
2
Status Updates
Affected Components
SMS Short Code, North America
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