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minor✓ Resolved

SMS Delivery Delays and Failure from Twilio to Ufone Pakistan

Twilio•Thu, Apr 2, 2026, 01:39 PM
Status
resolved
Duration
12 hours
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Apr 3, 2026, 01:40 AM
This incident has been resolved.
monitoringThu, Apr 2, 2026, 11:37 PM
We have observed a recovery in SMS delivery from Twilio to Ufone network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Apr 2, 2026, 08:50 PM
Twilio customers may be experiencing SMS delivery delays and failure from Twilio to Ufone network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingThu, Apr 2, 2026, 04:49 PM
Twilio customers may be experiencing my be still having SMS delivery delays from Twilio to Ufone network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingThu, Apr 2, 2026, 02:31 PM
Twilio customers may be experiencing my be still having SMS delivery delays from Twilio to Ufone network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Apr 2, 2026, 01:39 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Ufone network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
613c76e5-490e-4fdb-a6d2-275d4a4527e8
External ID
hr66hs3z68np
🕐 Started
Thu, Apr 2, 2026, 01:39 PM
🔄 Last Updated
Fri, Apr 3, 2026, 01:40 AM
✓ Resolved
Fri, Apr 3, 2026, 01:40 AM
MINOR
Impact Level
12 hours
Total Duration
5
Status Updates
Affected Components
SMS, APAC
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