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minor✓ Resolved

SMS Delivery Delays and Failures between Twilio and Multiple Networks in Germany

Twilio•Tue, Mar 10, 2026, 02:11 PM
Status
resolved
Duration
3h 8m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Mar 10, 2026, 05:20 PM
This incident has been resolved.
monitoringTue, Mar 10, 2026, 03:28 PM
We have observed a recovery in SMS delivery between Twilio and network subscribers on multiple networks in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Mar 10, 2026, 02:31 PM
wilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, Mar 10, 2026, 02:11 PM
Twilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
60ddec2f-8f5d-48c0-bc63-086269d165ff
External ID
2mc9kc25crkx
🕐 Started
Tue, Mar 10, 2026, 02:11 PM
🔄 Last Updated
Tue, Mar 10, 2026, 05:20 PM
✓ Resolved
Tue, Mar 10, 2026, 05:20 PM
MINOR
Impact Level
3h 8m
Total Duration
3
Status Updates
Affected Components
SMS, Europe
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