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minor✓ Resolved

SMS Delivery Delays and Failures to and from Bouygues Telecom in France Via a Subset of Longcodes

Twilio•Tue, Feb 17, 2026, 12:52 PM
Status
resolved
Duration
4h 23m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Feb 17, 2026, 05:15 PM
This incident has been resolved.
monitoringTue, Feb 17, 2026, 03:15 PM
We are observing recovery in SMS delivery delays and failures when sending messages to and from Bouygues Telecom in France vi a subset of long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Feb 17, 2026, 01:42 PM
We continue experiencing SMS delivery delays and failures in France when sending messages to Bouygues Telecom via a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Feb 17, 2026, 12:52 PM
We are experiencing SMS delivery delays and failures in France when sending messages to Bouygues Telecom via a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
603b0630-6bf3-4823-bb02-35b1722559f7
External ID
cc565dz5s18g
🕐 Started
Tue, Feb 17, 2026, 12:52 PM
🔄 Last Updated
Tue, Feb 17, 2026, 05:15 PM
✓ Resolved
Tue, Feb 17, 2026, 05:15 PM
MINOR
Impact Level
4h 23m
Total Duration
3
Status Updates
Affected Components
SMS, Europe
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